Service · Email & newsletters
The cheapest list you’ll ever own — and the one most businesses ignore.
Your past customers already trust you. Email is how you stay in front of them, so the next job — and the referral — comes back to you instead of going to whoever they remembered first.
The short version
Email is the one channel you actually own. No algorithm deciding who sees you, no paying to reach people who already chose you once. We write the send — a one-off announcement or a regular newsletter — in your voice, formatted and ready to go out to past customers and warm leads.
Why it matters
Most of your future work is hiding in people who already hired you. They liked the job. They’d happily use you again or pass your name on — they’ve just forgotten, because nothing has reminded them.
A short, well-written email fixes that for almost nothing. It turns a finished job into the next enquiry, and a quiet list into a steady source of repeat work and referrals. Social posts reach whoever the platform decides to show. Email lands in front of the people who already said yes.
Who it’s for
Any business that has done good work for people before — which is all of them. Especially powerful if your jobs are occasional and high-value (a bathroom, a garden, an event), where staying remembered between purchases is the whole game.
What you get
How it works
A new project to show off, an offer, or just “keep us front of mind this quarter”.
Subject line, body and layout — in your voice, never a template.
Scheduled and sent, or handed over ready to fire.
See it in the work
Every example below is a concept project — sample work, not a real client.
Marsh & Vale Bathrooms
One wet-room job turned into a case study, a blog and an email that keeps the referrals coming — one job feeding the whole funnel.
See the sample →
The Old Cartshed
A holiday let that relied on booking sites and their commission — we built the content engine, email included, that fills the calendar directly.
See the sample →FAQs
Yes. We’ll help you start one the right way and make the first sends count.
Often enough to be remembered, rarely enough to be welcome. For most local businesses that’s monthly or quarterly — we’ll advise.
A few always will, and that’s fine — they were never going to buy. The ones who stay are your warmest leads.
That’s our job. You point us at the latest work or the goal; we find the angle.
We work with whatever you’re on, or set you up on something simple and free to start.
Pairs well with
Let’s make your work look as good as it is.
Book a call